Privacy policy

Last Updated: 31 July 2026

At Medgenvora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Order Information
IP Address
Browser and Device Information
Customer Support Communications

Payment transactions are processed securely through trusted third-party payment providers. We do not store your payment card details.

How We Use Your Information

We use your information to:

Process and fulfil your orders
Process secure payments
Arrange shipping and delivery
Send order confirmations and tracking updates
Respond to customer enquiries
Improve our website and customer experience
Prevent fraud and unauthorised activity
Comply with applicable legal obligations

Cookies

Our website uses cookies to improve website functionality, remember your preferences, analyse traffic, and enhance your browsing experience.

You may manage or disable cookies through your browser settings at any time.

Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, misuse, or loss.